For a full refund items need to be returned 30 days from purchase date, items not returned in new condition can be subject to a reconditioning cost.
All boss and boss accessories will have a 5% restocking fee
All clickers will have a 10% restocking fee.
Shipping costs are not refunded from original order when returned and the customer is responsible for shipping all items back in.
If you are having issues with your boss the technician is available Monday-Thursday to help resolve them at 260-441-9603
We also offer extensive testing for clickers before a purchase at no charge to help minimize the likelihood of a return, please call us at 260-441-9603 to learn more
To submit a return, please fill out a contact form on our Contact Us page.